The second-hand marketplace Members Express Anger Over Size Updates
Shoppers are voicing their frustration after an update resulted in items being listed as the wrong size.
The second-hand shopping app has updated its measurement guidelines for women's and children's clothes failing to inform every member regarding the update.
Online Platforms Response
Numerous buyers and vendors have taken to social media stating that platform listings now display a different size category than originally posted due to the recalibration.
The company said the revised method more closely matches similar services.
The platform has recommended to review their products and adjust the sizing manually where appropriate, causing user dissatisfaction.
Size Classification Changes
Previously, the sizes had both numerical and alphabetical indicators, for instance S/8 or M/10.
The new system has a letter and a range for example S/UK 8-10.
In some cases, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.
Member Stories
A fashion influencer, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed with size 14 tags were showing in the marketplace as size 20–22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she said.
Required Changes
Another shopper, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizing for "all her products".
"For me this is particularly frustrating, because of my ongoing medical condition and Vinted sales have been crucial following partial earnings loss," she explained.
Service Background
The platform boasts over 100 million members, with 18 million British users.
It has proved a popular alternative to second-hand platforms like eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: earlier, the platform withdrew an update regarding delivery choices after backlash from users.
